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(Click on any component for more details.)
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KEY BUSINESS PROCESSES
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These are the primary cross-functional chain of activities that deliver your products or services to your customers (either internal or external). They deliver the customer products or services required to achieve your unit's shared vision.
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"Ingredients" |
Key "Ingredients" for this component are:
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Process Fundamentals
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These are the components and relationships required to manage any key cross-functional business process.
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Process Performance
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This is establishing, for the primary business processes, the linkage of process performance to strategy, identifying performance levers and establish standards for each. This also identifies how standards can be achieved.
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Process Management
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The accountabilities and operating mechanisms that ensure you achieve the process performance required, and ultimately your unit's vision. Accountability is both the person and the group.
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| (Click on any Ingredient for more details.) |
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